FAQs

Common CBD Questions & Answers

What is CBD?

Cannabidiol, or CBD, is found in all plant life and in its highest concentration in the plant *Cannabis sativa*. CBD is associated with positive therapeutic properties of cannabis and none of the negative properties of cannabis that can cause intoxicating or psychoactive effects.

Is CBD safe?

Yes, CBD is safe and "well tolerated with a good safety profile", according to the World Health Organisation's 2017 Report.

Is CBD legal?

Yes, CBD is legal. All Cannaray CBD are triple-lab tested and contain 0% THC.

Is CBD for me?

CBD is for everyone. We advocate a holistic, balanced approach to living happier every day. We create all our products to the highest quality to ensure your peace of mind.

What makes Cannaray different to other CBD brands?

Other popular methods of extracting CBD use CO2 and ethanol. We do not use any harmful solvents. Our products contain all the beneficial naturally occurring compounds found in the plant, but with no trace of THC. All our products meet the UK’s retail standards.

How is CBD made?

Our partner farms link each step of their production processes. We check and track the product from source until final product. Each product is clearly marked with its batch number.

Can I take CBD while pregnant?

The Food Standards Agency (FSA) does not recommend those who are pregnant, breastfeeding or taking any medication to consume CBD products.

Will CBD show up in a recreational drugs test?

No, Cannaray CBD will not show up in a recreational drugs test because all our CBD products are THC-free.

How do I know how much CBD to take?

We recommended new users to start low and then build up if required. Do not exceed 70mg a day.

Please check our guide on How to Use CBD which goes into detail for each of our products.

Can I use CBD with other medications?

When introducing any new medication, is advisable to speak to your doctor. Your doctor will be able to guide you whether it’s safe to combine CBD with any other medications.

Is there a CBD customer age restriction?

Yes. CBD customers must be at least 18 years of age.

By completing your order and paying now you confirm that you are over 18 and agree to our Terms and Conditions of Sale and our Privacy Policy.

Our Shipping & Returns

What payment methods do you accept?
We accept all major credit and debit cards including VISA and MasterCard.

What countries do you ship to?
We currently ship nationwide in the UK and to most countries within the EU. Please check our Delivery and Returns page to check that we

What are your shipping and delivery options?
We offer two shipping options:
Second-class Two business days, ground shipping, by Royal Mail (for free)
First-class One business day, ground shipping, by DPD (for £2.99)

How do I return my goods if I am not happy?
We would like to make you happy! Please review our Return Policy and contact us at help@cannaray.co.uk for further assistance.

Our CBD Extraction Process

We use a minimally invasive, chemical-free non-hazardous extraction (NHE) process to extract the cannabinoids in as few steps as possible. Other extraction methods use CO2 or ethanol in a 12-14 step process. We use high pressure and low temperatures in a 2-3 step process without any hazardous solvents. We feel this is the most natural way to extract the cannabinoids.

CBD with Trackable Serial Numbers

Each of our products can be linked back to the original farm it was produced in through a trackable serial number. This is paramount to maintaining high quality. Our standard operating protocol is to routinely check and track the product until it is in your hands.

CBD Lab Reports

Each Certificate of Analysis (COA) is linked to the expert test results of a reputable third-party laboratory. Batch numbers are available to provide full transparency in the manufacturing process. Best by dates are clearly displayed for product shelf life expectancy. View Lab Reports

CBD Glossary

Cannabinoids – general term for compounds produced by the cannabis plant
Cannabis – the plant Cannabis sativa from which all cannabinoids are derived from. There are at least 113 known cannabinoids
CBD – acronym for cannabidiol, a plant-based compound found in cannabis
Compound – composed of two or more separate elements
GMO-free – free from genetically modified organisms
Hemp – a strain of the Cannabis sativa plant grown specifically for the use of its derived products
Intoxicating – causing a change of behaviour and way of thinking
NHE - non-hazardous extraction
Non-intoxicating – no change to behaviour and way of thinking
Phytocannabinoid compound – general term for compounds produced by the cannabis plant
THC – acronym for tetrahydrocannabinol, a plant-based compound found in cannabis that induces an intoxicating or psychoactive effect
Therapeutic – usually relating to a therapy or treatment